Support

How do I add a new store or warehouse?

Go to your Company Owner dashboard → Stores → Add Store. You can set the store type, location, and assign staff from there.

How do I invite a staff member?

From the Team section in your dashboard, tap Invite Member, enter their details, and select their role. They will receive an activation code to set up their account.

How do I generate a GST invoice?

Open the Invoices tab in your store dashboard, tap New Invoice, add items, set the buyer details, and tap Generate. The PDF is ready to share instantly.

Can I import my existing product catalog?

Yes. Anantik supports CSV import from Vyapar, Busy, Marg, Tally, Shopify, Meesho, Amazon, Flipkart, Myntra, Ajio, and generic Excel files.

How do I delete my account?

Go to your Profile screen → scroll to the bottom → tap Delete Account. You will be asked to confirm twice. This permanently removes your account and all associated data.

I forgot my password. How do I reset it?

On the login screen, tap Forgot Password. Enter your registered email and login ID. A reset link will be sent to your email if the details match.

My inventory numbers look wrong after a POS import. What should I do?

POS imports deduct quantities from your current stock based on sales. If numbers appear off, check that your CSV header columns match the expected format and that SKUs or barcodes align with your catalog. Contact support if the issue persists.